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QUALITY ASSURANCE
CURZON - Domiciliary Branch is committed to providing high quality care services, ensuring that clients and their carers are treated promptly, equitably and sensitively while allowing them opportunities for making informed choices.
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It is essential that we develop an organisation-wide approach to meeting and monitoring identified quality objectives so that we can measure and demonstrate the success of our service and the standard of care that we are able to deliver out of the resources available to us.
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Building on the firm foundations of the quality of the services we already provide we must now ensure that our quality objectives are accounted for and integrated into every aspect of the planning and delivery of care.
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This will enable the whole organisation to undertake a systematic review of its services. In this way it will be possible to facilitate a client-centred approach to the quality of the care process.
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This strategy is intended to focus quality objectives within all aspects of the organisation and to provide opportunities for systematic measurement, evaluation and control
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